Privacy policy

Privacy Policy

This Privacy Policy explains how DogMomHat (“we,” “our,” or “us”) collects, uses, and protects your personal information when you visit our website, place an order, or interact with our services (collectively, the “Services”).

By using DogMomHat.com, you agree to the practices described in this Privacy Policy.

Updates to This Privacy Policy

We may revise this Privacy Policy periodically to reflect changes in our business operations, legal requirements, or privacy practices. Any updates will be posted on this page with a revised effective date.

Information We Collect

We collect personal information in several ways, depending on how you interact with our website.

1. Information You Provide to Us

When you place an order, create an account, or contact customer support, you may provide:

  • Full name

  • Email address

  • Shipping and billing address

  • Phone number

  • Order and transaction details

  • Information shared in customer support communications

Providing certain information is necessary to complete purchases or receive support. If you choose not to provide required details, some services may not be available.

2. Information Collected Automatically

When you browse our website, we may automatically collect technical and usage data, including:

  • IP address

  • Device and browser type

  • Pages viewed and actions taken

  • Referring URLs

  • Date and time of visits

This data helps us understand how visitors use our site and improve performance.

3. Information From Third Parties

We may receive information from trusted third parties such as:

  • E-commerce platforms (e.g., Shopify)

  • Payment processors

  • Shipping and fulfillment partners

  • Analytics and advertising providers

These third parties handle your data in accordance with their own privacy policies and applicable laws.

How We Use Your Information

We use personal information for the following purposes:

Order Fulfillment & Customer Service

  • Process payments and orders

  • Produce and ship products

  • Send order confirmations, shipping updates, and service emails

  • Respond to customer inquiries and support requests

Marketing & Communications

  • Send promotional or informational emails (you may unsubscribe at any time)

  • Improve advertising relevance and campaign performance

Website Operations & Improvement

  • Analyze website usage

  • Improve functionality, content, and user experience

Security & Legal Compliance

  • Detect and prevent fraud or abuse

  • Comply with legal obligations and enforce our terms

Cookies & Tracking Technologies

DogMomHat uses cookies and similar technologies to operate the website, remember preferences, and analyze traffic.
You can control cookies through your browser settings, but disabling them may affect certain site features.

Sharing of Personal Information

We may share your personal information only when necessary, including:

  • With service providers who help operate our business (payment, shipping, analytics, IT)

  • With marketing or advertising partners

  • When required by law, regulation, or legal process

  • In connection with a business transfer such as a merger or asset sale

  • With your consent

We do not sell your personal information.

Third-Party Websites

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies separately.

Children’s Privacy

DogMomHat does not knowingly collect or solicit personal information from individuals under the age of 13. If you believe a child has provided personal data to us, please contact us so we can remove it.

Data Security & Retention

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no online system is completely secure.
We retain personal data only as long as necessary for business, legal, or regulatory purposes.

Your Privacy Rights

Depending on your location, you may have rights to:

  • Access your personal information

  • Request correction or deletion

  • Object to or restrict processing

  • Withdraw consent

  • Request data portability

Requests will be handled in accordance with applicable privacy laws.

Contact Information

If you have questions or requests regarding this Privacy Policy or your personal data, please contact us:

Email: support@dogmomhat.com
Phone: +1 (305) 489-1182