Shipping policy

Shipping Policy

Thank you for shopping with DogMomHat.

This Shipping Policy explains how orders are processed, produced, and delivered to customers in the United States and internationally.

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Order Processing & Production Time

All orders are typically processed within 24 hours after payment confirmation.

Each product is made to order. The standard production time is 1–5 business days. During peak seasons or promotional periods, production may take slightly longer. If there is an unusual delay, we will notify you by email.

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Domestic Shipping (United States)

Delivery Time & Shipping Costs

Shipping costs are calculated and displayed at checkout before payment is completed.

Delivery times are estimates and may vary due to carrier delays, weather conditions, or other external factors.

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Shipping Destinations

DogMomHat ships to:

• All U.S. states

• U.S. territories

• APO / FPO / DPO addresses

Please ensure your shipping address is accurate. We are not responsible for delays caused by incorrect or incomplete address information.

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Shipment Confirmation & Tracking

Once your order ships, you will receive a shipping confirmation email with a tracking number.
Tracking information usually becomes active within 24 hours after shipment.

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Customs, Duties & Taxes

For international orders, customers are responsible for any customs fees, import duties, or taxes imposed by their local authorities. These charges are not included in the product price or shipping cost.

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Shipping Issues & Damaged Packages

DogMomHat is not responsible for packages that are lost or damaged by the shipping carrier.
However, if your order arrives damaged, please contact us promptly so we can assist you with a resolution.

Please keep all original packaging and damaged items when reporting an issue.

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International Shipping

International delivery times may vary depending on destination and customs processing.

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Returns

For information about returns and refunds, please refer to our Return & Refund Policy, which outlines eligibility, timelines, and procedures.